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Satisfaction survey

In order to continually improve ourselves, we would welcome your opinion on ITENA products.
As a user of ITENA products, please rate the following points from 0 to 10 (0 being the lowest rating and 10 the highest).

1- How would you rate the quality of ITENA products?
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2- How would you rate the price/quality ratio of ITENA products?
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3- How would you rate the ease of handling / ease of use of ITENA products?
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4- In your opinion, have you received sufficient training to allow you to use ITENA devices safely?
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5- How would you rate the ease with which you can obtain ITENA products?
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6- Overall, does each ITENA product that you use meet your expectations?
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7- If you have had the chance to contact the ITENA client service department, how would you rate their reactivity (after-sales service in particular)? 
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Not relevant
8- Have you already submitted a claim regarding one or more ITENA products?
9- If yes, did you find ITENA’s actions following the claim(s) in question satisfactory?
Not relevant
10- How would you rate the information provided on the website?
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11- How did you learn about the ITENA brand?
12- How long have you been using ITENA products?
13- To what extent is ITENA…
An innovative company?
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A company that listens to its customers?
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Influential in the field of dentistry?
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14- In your opinion, what products are missing from the ITENA range?
15- Would you recommend ITENA products to a colleague?
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